 Loon
Cove Cottage FAQ
When do
we book?
Summer
rentals are booked starting usually in January, with previous year's renters
given first opportunity to rebook Loon Cove Cottage. Availability is posted
to our calendar on www.looncovecottage.ca as bookings are confirmed. New
bookings and availability are added throughout the season.
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Is
the Availability calendar up to date?
The on-line
calendar is updated daily but availability changes very quickly during
the busy booking season. We will confirm availability with you when
you call to reserve Loon Cove Cottage. Please check back frequently
to check for updates.
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Minimum
Booking Durations?
Loon
Cove Cottage has minimum booking durations for both Low and High Season
periods. Minimum 3 day bookings are required for holiday weekends.
We will rent for 2 day weekends when available, however preference will
be given to requests for full week rentals.
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How
do we book Loon Cove Cottage?
On the
Loon Cove Cottage website, please click on the Reservations tab and follow
the instructions. If you have questions concerning your booking please
contact the owner at the coordinates listed under the contact us tab.
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Costs/Payments?
Loon
Cove Cottage rates and prices are quoted in Canadian dollars. Payment is
in Canadian funds only and must be made by certified cheque or money order.
A deposit of 30% on the rental is due within three business days of the
date we put the cottage on "hold" for you. The remaining balance
is due 6 weeks prior to the rental date.
All bookings
made within 6 weeks or less of occupancy must be paid in full by certified
cheque or money order at time of booking.
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What
is a Security/Damage Deposit?
The security/damage
deposit is taken to ensure that the cottage is left in the same condition
as found, including cleanliness. We will inspect the cottage after your
rental period and if no damages are found your security deposit will be
returned to you within 6 weeks.
How
do I get the keys and find the cottage?
Once
we have received and processed your initial deposit and booking form, we
will contact you with instructions. Directions to the cottage can
be easily found under the directions tab on our website.
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Keys?
We will
provide you with the combination to the lockbox prior to your arrival.
On certain occasions we may provide you the keys at the cottage if we are
there prior to your rental.
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What
time of day to we check in and check out?
Generally,
the check in time is 4:00 pm and the check out time is 11:00 am.
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Do
I have to clean the cottage?
The short
answer is YES! Loon Cove Cottage is our summer home and we expect
renters to leave the cottage in the same condition they found it.
As noted elsewhere, we will check the cottage between rentals to ensure
that the cottage is in appropriate condition for your arrival but renters
are responsible as noted above. Please refer to the Cottage Instructions.
(We do provide you the option of using
our cleaning service at a cost of $100 which will be deducted from your
security deposit.)
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What
do I need to bring?
Please
check the cottage information sheet provided to you at the time of booking
for a list of cottage facilities and amenities. Loon Cove Cottage provides
pillows and blankets, but we do not provide bed/bath linens (sheets, pillow
cases, towels etc), unless otherwise noted.
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NO
PETS
Means
no pets - inside or outside the cottage - and ditto for guests who might
have pets. Thank you for your consideration.
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Can
I have guests?
For many
families, entertaining is part of cottage life. If that's the case for
you, make sure the cottage you rent will accommodate the TOTAL group -
guests, children, as well as your own family.
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The MAXIMUM
OCCUPANCY is clearly noted on the Cottage Rental Application and agreement.
It is the number of people the cottage can safely accommodate with respect
to septic system, pumps, etc. Owners are very concerned about the
number of people at a cottage with respect to the wear and tear on
the cottage systems, which are much more sensitive than our city dwellings.
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Can
I use my cell/mobile phone?
Loon
Cove Cottage has full cellular coverage for those on the Bell Mobility
network, however those on the Rogers and Telus network do not seem to have
coverage in our area.
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Can
I hook up my laptop?
Loon
Cove Cottage does not have internet access, however there is a fax machine
available for your use (please note that all long distance costs associated
with the use of the fax machine will be deducted from your security deposit).
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What
about long distance telephone charges?
Renters
are responsible for all long distance telephone charges made from the cottage
during their occupancy. If a telephone is provided at the cottage,
you are welcome to use it for local calls - without charge. If you
make long distance calls, we would ask that you use a credit card.
If you cannot - we will deduct the amount from your security deposit plus
a $25.00 admin charge, once we have received the phone bill.
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Hydrotherapy
Spa?
The spa
is cleaned and inspected prior to your arrival. Please ensure that
children only use the spa when accompanied by an adult. We ask that
you keep the temperature in the spa at 99 degrees when it is not in use
and that you always put the cover on and snap the tie downs in firmly.
Care should be taken to not use any glasses or bottles around the spa.
There are plenty of plastic containers available in the kitchen.
Care
should be taken to always hose your feet off every time before entering
the spa. Grass and dirt will cause the filter system to become clogged
and the spa will not operate.
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What
about fishing, boating?
Constant
Lake is a great lake for fishing with pike, walleye, large and small mouth
bass in plentiful supply. Please note that we encourage catch and
release fishing in our lake, You should ensure that you have a valid
fishing license even if you are going to be fishing from the dock.
Fishing licenses are available from the general store in Dacre and at many
locations in Eganville and Renfrew. Loon Cove Cottage has an easily
accessible boat launch right on the property if you wish to bring your
own boat. There are two 16" foot docks that allow for mooring of
your recreational water toys.
Can
we use PWCs?
Personal
Water Craft (Sea-Doos, Jet-Skis etc.) are permitted on Constant Lake, however
they must be operated in a safe and courteous manner. Please be sure
to respect the privacy and shorelines of our neighbours.
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Can
I drink the water at the cottage?
Loon
Cove Cottage is equipped with a state of the art water supply system.
Our water supply comes from a drilled well and is 100% drinkable and is
equipped with a Culligan water softening system.
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The
septic system?
As with
all country residences, Loon Cove Cottage is equipped with a septic system.
Please ensure that absolutely no feminine hygiene products, paper towels,
or food are flushed down the toilet as this will cause the septic system
to back up. If you are unsure if something can be put down into the
septic system, it most likely can't!!!! THE
ONLY THING YOU SHOULD BE PUTTING INTO THE TOILETS IS TOILET PAPER.
It should be noted that if you put something into the toilets that causes
a blockage, you will be held responsible for the costs.
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What
happens if the barbeque runs out of gas?
The barbeque
at Loon Cove Cottage is connected directly to the large propane supply
tank so you will never run out of gas when cooking your meals. The
large propane tank also provides gas to the stove and the hot water tank.
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What
do we do with our garbage?
Cottage
Life is very different than life in the city. Everything you bring up to
the cottage has to be disposed of, one way or another, including garbage.
At Loon Cove Cottage, you have to bring your garbage to the local dump
- and a dump pass may be required. The hours of operation and directions
for the local dump can be found in the Rental Application and Agreement
form. Our cottage is equipped with a kitchen trash compactor and
this greatly aids in reducing in the amount of trash.
The most
important thing to remember is NEVER leave garbage outside unless it's
in a metal or wood container. If you can't get to the dump on your last
day - please take your garbage with you.
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Firewood
There
is a supply of firewood on site at Loon Cove Cottage. Please note
that the firewood is the property of the owners and should not be used
under any circumstances. There is a fire pit outside adjacent to
the lake, and this should only be used when the wind is blowing out towards
the lake and not towards the cottage. (you should supply your own wood
if you wish to use the fire pit.)
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Safe
boating regulations.
The Federal
government produces a "Safe Boating Guide" we encourage all renters to
read. It covers the safety equipment required in ALL watercraft (including
paddle boats and canoes) and covers the new Operator Competency Requirements
that are being phased in over the next few years. Since 2002, all
operators of motorized watercraft under 4 meters have been required
to have on board, proof of competency. And there are age restrictions for
youth in place now. Safe Boating is Everyone's Business...
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What
do I do if I have a question while I'm at the cottage?
If you
have a question or a problem while you're at the cottage - by all means
do not hesitate to contact us at the numbers you have been provided.
We would much prefer to hear from you BEFORE a small problem turns into
a bigger one. We are reachable 24hrs a day.
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Television
Reception
Loon
Cove cottage has satellite TV in the kitchen, master bedroom, children's
room, family room and basement. Please note that Video Game consoles
should only be connected to the television in the children's room.
The basement, master bedroom and children's room have DVD players as well.
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What
about cottage life of the four-legged kind?
Or eight-legged
for that matter - both flying and crawling, and scurrying animal and bug
life, are a part of Cottage Country..... Life out there is
usually pretty different from life down here in the city - after all -
that's why you're going on vacation right? So relax - read a book
- maybe a book on cottage country wild life - and remember that most critters
are more frightened of you than you are of them. (please do not leave food
outside)
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Getting
to the cottage?
We pay
to
maintain the road into the cottage Winter and summer. In the summer
access is easy and the road is quite good. Care should always be
taken to drive slow and watch for children. In the winter the road
is in good shape as well, however we recommend the use of a 4wd vehicle
if possible.
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